Roadside Assistance

Never be stranded — comprehensive roadside assistance and breakdown cover for NZ's roads, highways and remote areas.

Roadside assistance provides emergency help when your vehicle breaks down, runs out of fuel, or becomes immobilised — anywhere in New Zealand. Often bundled with MBI policies or available as a standalone product, roadside assistance covers towing, battery jumpstarts, tyre changes, fuel delivery, and lockout help, 24 hours a day, 7 days a week.

What Roadside Assistance Covers

Standard NZ roadside assistance typically includes: emergency towing to the nearest repairer or workshop (distance limits apply), battery jumpstart or replacement, emergency tyre change or inflation, emergency fuel delivery (usually 10–20 litres), vehicle lockout assistance, and basic mechanical first aid to get you moving. Premium roadside packages may also include accommodation cover if stranded far from home, rental car cover during repairs, and passenger transport costs.

Standalone vs MBI-Bundled Roadside Assist

Roadside assistance is available both as a standalone annual subscription (through AA, NZAA, or private providers) and bundled with MBI policies. Bundled MBI roadside assistance is often better value as it integrates with the repair claims process — once your vehicle is towed to an approved repairer under your MBI policy, the roadside and repair costs are handled under the same claim. Standalone roadside memberships are useful if you already have MBI without roadside, or for vehicles not covered by MBI.

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